Refund Policy
At Pixelbie, our goal is to provide you with high-quality digital art prints that meet your expectations. We understand that there may be times when you are not completely satisfied with your purchase, and we want to make sure that you are fully satisfied with your experience with us.
If you are not satisfied with your purchase, we offer a hassle-free refund policy. Please read the conditions below carefully.
DIGITAL ART PRINTS REFUND CONDITIONS:
- You have 14 days after you receive your digital art prints to request a refund.
- Refunds are only available for digital art prints that have not been downloaded or used.
- You must provide proof of purchase to be eligible for a refund.
- Refunds will be issued in the same payment method as the original payment.
- Once your refund is processed, it may take up to 5 business days for the funds to be returned to your account.
HOW TO REQUEST A REFUND:
To request a refund, please contact us at [email protected] with your order number and reason for the refund request. We will respond to your request within 1-3 business days.
If your refund request meets the above conditions, we will issue a refund to the original payment method. If the refund request does not meet the conditions, we will contact you to discuss the next steps.
We take our customer satisfaction very seriously and want to ensure that you have a positive experience with us. If you have any questions or concerns about our refund policy, please do not hesitate to contact us.